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User settings and notification services

The per-user account settings and the notification-channel backends — the configuration that makes alerts reach a person.


The Personal Center handles the account’s own settings:

  • Change password — update the login password.
  • Contact information — the email, phone, and messaging contact details that notification channels use to reach you — email, phone, and the messaging channels the product supports.

The user’s saved contact details are what the per-user notice types (Email and the User/Robot messaging channels) resolve to when an alert fires — see alerts-and-notifications.md for how a rule picks a notice and a notice picks a channel.

Configure → Notification Setting is where the channel backends are configured — the outgoing services a notice type needs before it can send.

Three backends ship: SMTP (email), and the WeChat and DingTalk service configs. Each needs its service credentials:

channel what to configure
Email (SMTP) service name, SMTP server and port, encryption (SSL/TLS or none), mailbox account and password
WeChat (work WeChat) configuration name, enterprise ID (corpid), application ID, application key
DingTalk the DingTalk app credentials

These are the delivery backends. The channels themselves — which targets a rule can actually use — are the notice types (User/Robot for the messaging apps, plus the named Slack/PagerDuty/Teams/etc. channels shipped 11 Aug), each with its own setup form. See alerts-and-notifications.md for the channel list and the write-only-credentials note.